A trainee business analyst wishes to clarify what is meant by a task level description within the business process hierarchy. Which of thefollowing is a task level description?

• A. The organisation has an online channel, so customers can order directly from its website.
• B. A Logistics team member uses a picking list to locate and pick each item on the order.
• C. The customer finds the products they want on the company's website and places an order
• D. The order is fulfilled by the company's Logistics team based at its central warehouse

A new project has been commissioned within an organisation's finance department. The assigned business analyst has decided to produce a functional view model to help him understand the department's work-Modeling the functional view of the finance department is advantageous, as it does which of the following ?

• A. Illustrates how processes work from beginning to end
• B. Explains how the finance department reacts to external events
• C. Clarities who reports to who in the finance department
• D. Shows how the finance department interacts with other departments

The Rich Farms Shop has had an issue with its products. All regulatory requirements are met: however.
Itsageing equipment is not providing the quality presentation that it advertises. A business analyst has been tasked with assembling a team to identify and recommend options to deal with this scenario.
Who will be regarded as a supplier in this scenario?

• A. The finance department that will manage the funds and budget for any investment project.
• B. Organisations that the analyst will approach lo research and give feedback on new equipment technology.
• C. The shareholders of Rich Farms Shop, who will have an input into any investment decision.
• D. The marketing department, who will ensure that the product and its marketing materials are aligned.

Currently, all training offered by a company is delivered through classroom-based courses. The companyrecognizes that there is a need to offer a broader method of instruction. Such a change will enable company to return its market share and grow its customer base.
The proposed solution, driven by the IT department, will offer courses delivered over the web and 'on demand.'' this will include supported videos, games and quizzes. All courses will be accredited by examination bodies and sample exams will also be offered online. Student will be able to make online notes as needed and back these up. 10 guard against accident loss.
The following have been identified on 'to-be process models:
a) Watch Video
b) Create quiz
c) Accredit course.
d) Undertake sample examination.
e) Backup
Which of these would be considered as functional requirements relating to student use of the proposed IT system?

• A. a, c and d.
• B. a and d.
• C. b and e.
• D. B, c and e.

In order to identify potential improvements, a business analyst has been asked to document the current customer sales experience in a large, electrical superstore. Whilst shadowing a customer service advisor, a sale was lost because the advisor couldn't authorise a price discount for a customer, who had seen the product advertised at a lower price by a competitor. The customer advisor tried to discount the product to match the competitor's price but was unable to do so.
The customer service advisor explained that this discounting required management approval and.
unfortunately, both managers authorised to do this were on their lunch break What element of the POPII model had caused the sale to fail?

• A. Process.
• B. Technology
• C. People.
• D. information.