Which of the following best describes the appraisal costs in the cost of quality'

• A. The cost for fixing defects
• B. The cost for lawyers to deal with a lawsuit over a defect
• C. The cost for performing dynamic testing
• D. The cost spent preventing defects from occurring in the first place

As a Test Manager, which one of the following do you think is the MOST important reason for ensuring effective processes are in place for test monitoring and reporting?
SELECT ONE OPTION

• A. It allows for easier and more effective evaluation of exit criteria
• B. The test report determines if a system can be deployed to live.
• C. keeps stakeholders informed and prevents lots of meetings.
• D. Reporting numbers of defects shows how effective the test team are.

The previous release of an in-house invoicing application was live for 6 months before beingreplaced by a later release.
* Before it went live, €1,500 had been spent on defect prevention and a further €4,500 had been spent on writing and running tests; these tests found 80 defects and the average cost of dealing with these was €50 each.
* By the time that it was replaced, defect reports from live running showed that pre-release testing had found only 80% of the defects that were present; the average cost of dealing with the defects that went live was 12 times that of the internal failures.
Which statement is TRUE?

• A. Each defect found before release saved an average of €600
• B. The external failure costs were €13,000 and the total Cost of Quality was €23,000
• C. Neither external failure costs nor total Cost of Quality can be calculated from the available data
• D. The external failure costs were €12,000 and the total Cost of Quality was €22,000

As the Test Manager for an agile project how would you BEST plan and guide the testing activities during development? SELECT ONE OPTION

• A. Ensure testers are separated from the developers to provide an independent set of functional tests
• B. Ensure testers are integrated into the development process, helping to review and develop automated unit tests
• C. Ensure all tests are written and reviewed by the developers to ensure they reflect the code being developed
• D. Ensure testers provide training to developers to help them write a set of auto-mated unit tests

Following identification of a number of costly system performance failures late in the development lifecycle, your organisation has introduced a more rigorous review process for system design documents and source code to enhance phase containment. There will be subsequent checks to see if the improved review process detects/prevents these types of performance defects which are likely to have the highest impact on the technical behavior of the system. You have been tasked with evaluating the current defect management tool that will be used to support the reviews and dynamic testing, to ensure that the correct defect data attributes will be captured to enable these checks to be done.
Which three of the following attributes would be MOST effective?
a) Phase of introduction
b) Severity
c) Steps to reproduce the failure
d) Resolution details
e) Phase of detection
SELECT ONE OPTION

• A. b, d and e.
• B. b. c and d.
• C. a, b and c.
• D. a, b and e.